Crappy customer support… Can’t arrived at mortgage officer. Come refinance procedure. Turned-in most of the papers, skipped 5 closings. However wishing! Losing profits. Cumbersome customer support. Bad price! Exactly how did they reach cuatro.5 i have a cosigner and need a loan million in the sales? Pose a question to your Says Attorneys Workplace.

It continue animated me to new loan processors

Dreadful support service. I have already been speaking about a good refinance just like the zero nearer to closure than simply I became in the June. Support service are a joke. They just import us to different people, and i am bounced doing such as a golf ball. Very upset and you may mad and am moving my personal financial at the earliest opportunity. Dont highly recommend The newest Rez at all.

My mortgage try which have Ditech and it also try offered so you can This new Rez

Don’t use NEWREZ….greatest error I have made. Come looking to refi. Due to the fact May these days it is Oct nevertheless waiting. I’ve sent a similar paperwork for the several times. Can’t arrive at individuals by mobile phone. My personal financing try approved 2 months ago nonetheless waiting. The firm is actually a joke go somewhere else.

The Rez is the terrible mortgage company!! Brand new Rez titled and you will open to refi my loan at the a good lower interest rate. The mortgage Administrator Ryan told me it would be effortless no hassle. He along with told you no need for the next assessment once the loan was just 12 months old and we were not delivering one extra money out! HA… 5 weeks afterwards he could be requesting docs they curently have. The mortgage Chip never see the docs I publish on their safe web site. The latest definitely poor lender You will find ever before worked with! Save the newest frustration and get various other bank!!

NewRez/Shellpoint obtained all of our financial away from Ditech. Very first fee so you’re able to NewRez was a student in , which i created through the NewRez site for automatic money towards to begin each month. All went better up to . It never ever grabbed the brand new payment that has been supposed to be pulled from our checking account! I did not find up to i had a trip to your out-of particular uncommon amount claiming these people were NewRez, didn’t talk to her or him while we don’t know the number. Looked at the membership on line through the website and you will reasonable and view the fresh new October commission had not come instantly received! Had for the mobile phone that have NewRez customer care instantly to acquire away what was going on and was advised it had been certain kind of glitch. Mind you, costs being mobile to own percentage perfectly since the ! You will find a number of cash in the newest bank account for this! We spoke with a couple of some other individuals towards the , to the second person using percentage over the telephone which have the fresh statement out-of the woman that there was zero later fees, zero fee and it also was ACH. These days it is as well as on the webpage its indicating me personally that it is an unapplied commission! What the heck, this is basically the October step 1 fee and ought to have been used as such Instantly into the . Therefore we log in to the device once more together with them now and query what’s going on? Are told one she would instantly request it be put on the newest Oct payment and you can you aren’t later We called our very own bank after talking to NewRez with the and the financial institution said zero decide to try during the percentage ended up being questioned of the NewRez/Shellpoint, they (the financial institution) commonly closing one commission therefore has actually a lot of currency to pay for 4 years of payments! I’ve less than 12 months leftover on this first financial and are generally positively provided visiting the county attorney general’s office, the greater team agency, hiring a legal professional and spending which regarding now. All of our on the web account that have NewRez suggests next fee becoming auto-paid off is defined to own The fall of step 1, in case i attempt to go through the planned automated money, they tells us we cannot since membership try past-due. This is so completely wrong on the many profile! We have Not ever been later in 30 ages with your mortgage commission and then we keeps the best credit score over 850! Will they be now going to screw our credit score? Prevent Her or him!